Shipping Policy
Welcome to Festwholesale.com, where we prioritize getting your orders to you swiftly and securely. Below is our detailed shipping policy, designed to offer clarity on how we handle your orders from the moment they're placed until they're delivered to your doorstep.
Shipping Policy at Festwholesale.com
Your satisfaction is our priority. Below are details on how we deliver your orders efficiently and transparently.
1. Order Processing
- Processing Time: 1–3 business days (excluding weekends and holidays).
- Dispatch: Orders are carefully packed and shipped after processing.
2. Shipping Options & Delivery Timelines
Delivery times below exclude processing time. Contact us for urgent needs.
United States, Canada & Australia
| Shipping Method | Delivery Time | Best For |
|---|---|---|
| Express Shipping | 5–8 business days | Fastest delivery |
| Economy Shipping | 7–12 business days | Budget-friendly speed |
| Standard Shipping | 15–25 business days | Non-urgent orders |
| Factory-to-Door | 30–40 business days | Bulk orders (10kg+ only) |
International Orders
| Shipping Method | Delivery Time | Notes |
|---|---|---|
| Express Shipping | 7–12 business days | Fast global delivery |
| Economy Shipping | 10–20 business days | Cost-effective option |
| Standard Shipping | 20–30 business days | Longest transit time |
| Factory-to-Door | 40–50 business days | Heavy cargo (10kg+ only) |
Need country-specific details? Contact support@festwholesale.com.
3. Shipping Costs
- Calculated based on weight, destination, and shipping method.
- Costs displayed at checkout. Free shipping unavailable due to product logistics.
4. Split Shipments
- For security and faster delivery, orders may ship in multiple packages.
- You’ll receive separate tracking numbers via email.
5. Special Requests?
- Need a specific delivery date? Contact support@festwholesale.com before placing your order.
- We’ll do our best to accommodate urgent needs (additional fees may apply).
Questions?
Reach us at support@festwholesale.com or visit our Help Center for tracking or delivery updates.
Thank you for trusting Festwholesale.com – we’re here to make your experience seamless!
Thank you for supporting Festwholesale.com. Should any concerns arise, we kindly ask for your patience and trust – your satisfaction is our unwavering priority, and we are committed to providing service that exceeds your expectations.
Responsibility and Care
- We urge you to provide accurate shipping information. Festwholesale.com cannot be held responsible for delivery issues arising from incorrect or incomplete details provided at checkout.
- Be mindful of potential customs fees or taxes applicable in your region, as these are the customer's responsibility.
We're here to make your shopping experience at Festwholesale.com as seamless and enjoyable as possible. Your choice to shop with us is valued, and we're dedicated to upholding your trust through our shipping practices. Thank you for choosing Festwholesale.com.
Our company is based in China, and we ship from our warehouse in China.
